BusyDays ("we", "us") provides booking and client-communication automation to independent appointment-based professionals and studios ("artists"). This policy explains what we collect, why, and your choices. Each artist's data is isolated in its own workspace and never shared with other workspaces.
1. Information we process
Account & profile: your name, email, and profile photo from Google Sign-In.
Google Workspace data: with your consent, we access Google Sheets (to store your leads, bookings and settings in a spreadsheet you own), Google Calendar (to create and read booking events), and Drive file access limited to files the app creates.
Meta platform data: if you connect WhatsApp Business or Instagram, we process the messages your clients send you and the tokens needed to reply on your behalf.
Client & booking records: client names, contact handles, event details, quotes, invoices and payment status that you or your clients enter.
Payments: credit-pack purchases are processed by Razorpay; we store only the resulting payment reference, never card details.
2. How we use it
To run your booking pipeline: capturing leads, scheduling, generating quotes/invoices/contracts, and sending messages you authorise.
To provide AI assistance (drafting replies, enriching leads, drafting review responses) using the xAI Grok API.
To meter usage and process credit-pack purchases.
We do not sell your data or your clients' data, and we do not use it for advertising.
3. Third parties we share with
We share data only with the processors needed to deliver the service: Google (Sheets, Calendar, Drive), Meta (WhatsApp/Instagram messaging), xAI (AI generation), Razorpay (payments), and Leegality (e-signature, when you send a contract). Each receives only what is necessary for its function.
4. Storage & security
Operational records are stored in your own Google Sheet plus our database. OAuth tokens are encrypted at rest using AES-256-GCM. Sessions are stored server-side and transmitted over HTTPS. Access is restricted to the authenticated workspace owner.
5. Retention
We retain workspace data for as long as your account is active. When you disconnect an integration, the related access tokens are revoked and marked disconnected. When you delete your workspace, associated records are removed from our database; data you stored in your own Google Sheet remains under your control in your Google account.
6. Your rights & choices
Disconnect Google or Meta at any time from Settings; this revokes our access.
Request deletion of your data — see our Data Deletion page.
Access or export your records directly from the Google Sheet you own.